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Power Platform Community / Forums / Copilot Studio / Files with conversatio...
Copilot Studio
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Files with conversation transcripts are missing in Analytics

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Posted on by IM-19081311-0 13
Dear Community,
 
For some reason files with conversation transcripts are not presented in Sessions (Analytics) even though I have data in ConversationTranscript table (and moreover I know that there have been dialogs recently).
I have the following security roles: 
- System Administrator
- Basic User
- Environment Maker
- Bot Transcript Viewer
 
Due to documentation I should see sessions, but unfortunately I don't see it (the page looks like on the attached screenshot )
 
I really appreciate a helping hand here.
 
Thanks in advance
sessions_page.png
Categories:
Bot analytics
I have the same question (0)
  • Artur Stepniak Profile Picture
    Artur Stepniak 1,539 Moderator on at
    Hello,
     
    there have been problems with sessions analytics recently, see here: https://community.powerplatform.com/forums/thread/details/?threadid=5e66022c-b7a6-ef11-8a69-6045bda9a4f0.
     
    You should consider trying a different approach to bot monitoring, I've described it in the post above. 
     
    Best regards,
     
    Artur Stepniak

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