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Power Automate - AI Builder
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AI Builder's Document Processing Model vs Microsoft Syntex Contract Processing Model

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Posted on by 647 Super User 2025 Season 1
Hi everyone, 

I wanted to ask if anyone is already using Microsoft Syntex here? What's the difference between the AI builder's Document Processing model and Syntex's Contract Processing Model ? 

Is there a significant difference between the two? We are currently using document processing model for processing unstructured documents and we are currently looking transitioning it to another but we are unsure if there are significant difference between the two models. If anyone is using Syntex, I would highly appreciate it if you can provide some input. Thank you! 

 
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  • yashag2255 Profile Picture
    24,584 Super User 2024 Season 1 on at
    AI Builder's Document Processing Model vs Microsoft Syntex Contract Processing Model
     
    The document processing for unstructured documents is the teaching model (I used a local term we have been using internally in my team). 
     
    Hope this Helps!
     
    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
  • KevinGador Profile Picture
    647 Super User 2025 Season 1 on at
    AI Builder's Document Processing Model vs Microsoft Syntex Contract Processing Model
    Hi @yashag2255 , 

    This is the first time I've heard of a teaching model. In the documentation you can use "document processing" for unstructured documents. It is the same style of what you've mentioned. It extracts part of the document by training it with multiple documents and tagging of fields. Would you care to share how you created a teaching model? I have tried to search for it but found no results. Is this a Microsoft product or something else?
  • yashag2255 Profile Picture
    24,584 Super User 2024 Season 1 on at
    AI Builder's Document Processing Model vs Microsoft Syntex Contract Processing Model
     
    I could not rely much on the pre built models again due to different layouts and different file structures. I setup a teaching model (using the unstructured processing) and trained the model to extract the information based on keys. The model performed pretty well and I personally found it to be more faster compared to building and using custom models with AI Builder/ Azure resources. 
     
    Hope this Helps!
     
    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
  • KevinGador Profile Picture
    647 Super User 2025 Season 1 on at
    AI Builder's Document Processing Model vs Microsoft Syntex Contract Processing Model
    Hi @yashag2255 , 

    Thanks for your response. Since you've used both, what is the difference between the results? Currently my AI builder document processing model doesn't produce satisfactory level of detection when user uploads documents. In syntex, since you can put it all in a document library will it categorize all the files on its own because in document processing model you have to create a collection of documents then train the model. especially the documents where it has different language or different layouts. 

    I am really curious on their contracts processing model, do you also train these models? 
  • yashag2255 Profile Picture
    24,584 Super User 2024 Season 1 on at
    AI Builder's Document Processing Model vs Microsoft Syntex Contract Processing Model
     
    I have used both Syntex and AI builder models and below are some notes based on my work with the two. 
     
    When you create a syntex model, the underlying architecture uses AI Builder in Power Platform and if you have global admin/power platform admin role, you will be able to see the ai builder model in the Power Platform environment. 
     
    Implementing Syntex models makes it easier to integrate with SharePoint. You can directly add the model to a document library and documents uploaded there will be auto processed with the extracted metadata as columns in the library. (There is no need to use Power Automate for getting the file and processing it through AI builder and then updating SharePoint and so you would save the effort of setting up and maintaining cloud flows for it). There is an additional advantage with Syntex, you can implement a model on an existing library and use the classify and extract feature to process all existing files. (implementing something like this with AI Builder would require additional logic with Power Automate/ Power Apps)
     
    AI builder models on the other hand directly work well with Power Apps and Power Automate. You can embed a model in a canvas app and upload documents through the app, process them through the model and view results (further you can build the app in a way that a user can verify the extracted data and make any changes if required before saving it to a datasource like dataverse or sharepoint). 
     
    A few difficulties I have noticed while working with Syntex is that sometimes it is extremely difficult to export the model and import into different tenants (the training data is all lost similar to AI Builder models) and at times the imported model may not function as expected (maybe there are fixes planned for such issues in the future). 
     
    Hope this Helps!
     
    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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