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Power Platform Community / Forums / Copilot Studio - Autonomous Agents / Error while connecting...
Copilot Studio - Autonomous Agents
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Error while connecting MCP Fin & Ops Apps (Dynamics 365)

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Posted on by Maroof Ibrahim
Hi Champs,
 
I am getting an error while connecting MCP Fin & Ops Apps (Dynamics 365) in copilot studio. please help me to resolved this issue.
 
''Sorry, something went wrong. Error code: SystemError. Conversation ID: e6d96ae3-162b-4439-9021-a6abd67f6eab. Time (UTC): 11/27/2025 6:23:04 AM.''
 
Thanks,
 
 
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  • Suggested answer
    sannavajjala87 Profile Picture
    sannavajjala87 123 on at
    Error while connecting MCP Fin & Ops Apps (Dynamics 365)
    Hi,
     

    Verify prerequisites in F&O:

    Environment version ≥ 10.0.2428.15

    Enable (Preview) Dynamics 365 ERP MCP server in Feature management

    Use Tier‑2 or higher environment

     

    Allow Copilot Studio as MCP client:

    • System administration → Setup → Allowed MCP clients → Add Copilot Studio
    • Recreate tool connection in Copilot Studio:
    • Tools → Add tool → Model Context Protocol → Dynamics 365 ERP MCP server
    • Toggle settings:

     

    Turn off Dynamic chaining with generative actions (preview)

    Ensure moderation settings are standard

    Clear cache & re-authenticate: Sign out/in, republish agent

    If still failing: Open Microsoft support ticket with Conversation ID and confirm prerequisites.

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