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My powerup hub is not working

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Posted on by SS-09060031-0

Hi,

I am not able to open the powerup program URL. I receive the below error message

Hmmm… can't reach this page

Check if there is a typo in powerup.

DNS_PROBE_FINISHED_NXDOMAIN

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timl 35,193 Super User 2025 Season 1 on at

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My powerup hub is not working

Hi @SS-09060031-0

The scheduled maintenance is complete. Can you see if you can reach the page now?

@Mark_H - thanks for sharing this. For the benefit of other students, perhaps you could let us know if you were successful in your extension request?
Mark_H 10 on at

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My powerup hub is not working

For what it's worth, I asked for a deadline extension. . .

Sent: Sunday, June 8, 2025 9:47 PM
To: Microsoft Power Up Program <powerup-support@microsoft.com>
Subject: Re: Power Up Program scheduled maintenance June 7-9 PDT

Hi Power Up Support,

I’m in Cohort 22 and currently unable to access the hub due to the scheduled maintenance. Since I had planned to work on the program Friday evening through Sunday night, the maintenance window has effectively impacted three evenings I had set aside to meet my deadline.

Over the weekend, I attempted to make progress but encountered repeated issues, including glitches where data wouldn’t load until I reopened the app, up to complete inaccessibility.

I'm requesting a 3-day extension to account for this maintenance window. Please forward this request to the appropriate team to ensure the deadline is extended.

Thank you for your support!
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Mark_H 10 on at

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My powerup hub is not working

Hello,

I am seeing the same message you are. I believe we are getting hit with the maintenance window. Here's their email:

From: Microsoft Power Up Program <powerupprogram@microsoft.com>
Sent: Friday, May 30, 2025 3:02 PM
Subject: Power Up Program scheduled maintenance June 7-9 PDT

Exciting Update Coming to the Power Up Program Hub!

Hi ,

We hope you're doing great! 🎉 We’re thrilled to share that a refreshed experience is coming soon to the Power Up Program hub. To set the foundation for upcoming changes, the hub will undergo scheduled maintenance during the following window:

🛠️ Maintenance Window:

Starts: June 7 at 10:00 PM PDT

Ends: June 9 at 9:00 PM PDT

🌍 Regional Times:

APAC: June 8, 10:30 AM IST – June 10, 9:30 AM IST

EMEA: June 8, 5:00 AM UTC – June 10, 4:00 AM UTC

AMER: June 7, 10:00 PM PDT – June 9, 9:00 PM PDT

During this time, the hub will be temporarily unavailable. We apologize for any inconvenience and truly appreciate your patience as we work to bring you an improved experience.

If you have any questions or need assistance, feel free to reach out to us at 📧 PowerUp-Support@microsoft.com.