web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio - Calling Actions from Copilot S... / Flows in copilot studi...
Copilot Studio - Calling Actions from Copilot S...
Suggested answer

Flows in copilot studio agent

(0) ShareShare
ReportReport
Posted on by AB-04091803-0
I have a flow which is working fine when i test it( it connects to an excel in my one drive pulls data from rows performs some calculations, based on the input), and is sending output to an agent, everything was working fine since yesterday and now i keep getting an error whenever i want to test my agent. (if i test just the flow it works fine). 
 
this is the error i get 
"Something unexpected happened. We're looking into it. Error code: SystemError. Conversation ID: c6ef1c6a-c56d-42de-b5dd-c9018921835d. Time (UTC): 9/4/2025 5:50:59 PM"
 
I tried searching but no help, any guidance would be appriciated.
Categories:
Power Automate Flows
I have the same question (0)
  • Michael E. Gernaey Profile Picture
    Michael E. Gernaey 48,534 Super User 2025 Season 2 on at
    Flows in copilot studio agent
     
    Can you also clarify, you said it was working, but I cannot tell if you mean it only ever worked in Test, but you hadn't tested it until recently in its Channel and its failing there.
     
    It would make sense to me if you are using personal one drive
     
    If it was working fine, and then just stopped, then we need to know what changed between the last day it worked and when it stopped.
     
    Where is this error showing up? What was the user doing when it came up?
    What does your Activity Page look like when you get the error? So that we can see that as well as the more information it will share there.
     
  • Suggested answer
    Michael E. Gernaey Profile Picture
    Michael E. Gernaey 48,534 Super User 2025 Season 2 on at
    Flows in copilot studio agent
     
    its difficult to help without seeing the agent and understanding all of it.
     
    You say its in your one drive, but that doesn't tell me if its Business one Drive, or Personal One Drive which makes a different.
     
    Or really anything.
     
    I would suggest you go to your Agent, Click on settings, go to Connection Settings
    Make sure all of your connections are good
     
    But it could be different things, just need to understand your entire agent, what its doing, how it starts, is it conversational, is it autonomous, do you attack or upload, I mean like what does it do?
     

    If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

    Thank you!
    Sincerely, Michael Gernaey
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft
Our Community Code of Conduct has been updated!
Responsible AI policies for the Community

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

MS.Ragavendar – Community Spotlight

We are honored to recognize Ragavendar Swaminatha Subramanian as our September…

Congratulations to the August Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 315 Super User 2025 Season 2

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 235 Super User 2025 Season 2

#3
trice602 Profile Picture

trice602 166 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Microsoft Power Platform Community release plans