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Power Platform Community / Forums / Copilot Studio / Can't publish due to a...
Copilot Studio
Suggested Answer

Can't publish due to a channel blocked by data policy, but I have no channels enabled.

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Posted on by Microsoft Employee
I'm not able to publish my agent due to this error: 1 channel is blocked by data policy. Remove it from your agent or contact your admin for help.

The thing is, I don't have any channels enabled, and I don't know who my admin is. Does anyone have any ideas?
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  • Suggested answer
    Soufyane Profile Picture
    14 on at

    The agent itself counts as a channel. Even with no channels explicitly enabled, Copilot Studio registers a default channel under the hood that your DLP policy is blocking.

    What to do:

    Since you don't know your admin, go to admin.powerplatform.microsoft.com -> find whoever manages your tenant's DLP policies and ask them to whitelist the Copilot Studio connector in the policy applied to your environment.

    You can't fix this yourself, it's a tenant-level DLP block.

     

    If this response resolves your issue, please mark it as the Verified Answer so it can help other community members as well.

    ---------------------------------------------------------------------------------

    📩 Need more help? Just mention @Soufyane and I’ll be happy to assist.

    💛 A Like always motivates me to keep contributing!

     

     

  • Suggested answer
    Haque Profile Picture
    1,457 on at
    Hi @NH-04042154-0,
     
    Just to make one more point:
     

    Check Your Agent Configuration: Review your agent’s configuration in Copilot Studio to see if any connectors or channels are implicitly enabled. Sometimes, even the default agent channel counts as a channel subject to DLP policies.

     
     
     
     
    As @Soufyane mentioned: 

    Request Policy Adjustment: Ask your admin to either whitelist the connectors your agent uses or create an exception for your environment or agent. Alternatively, the admin can remove or adjust the blocking policy.

     

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