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Power Platform Community / Forums / Power Pages - Power Apps Portals / Using Apple as a authe...
Power Pages - Power Apps Portals
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Using Apple as a authentication provider in Power Pages.

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Posted on by BJ-12111655-0
 
Hi,
 
We are trying to use Apple as a identity provider in Power Pages with Dynamics however we are unable to get any type of response forming, we have a authentication method in which we have a invitation sent out by the model driven app, and we believe the no response  is the cause of this. Does any one have any experience in doing this ?
 
Thanks.
 
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    Jon Unzueta Profile Picture
    Jon Unzueta 1,215 Super User 2025 Season 2 on at
    Using Apple as a authentication provider in Power Pages.
     

    You're attempting to use Apple as an identity provider in Power Pages integrated with Dynamics, and encountering a situation where no response is formed after sending an invitation via a model-driven app. This issue is likely tied to how identity claims are mapped and how the authentication flow is configured between Apple ID, Power Pages, and Dataverse.

    🔍 Key Findings from Internal and External Sources

    1. Apple Business Chat and Identity Requirements

    The Business-Chat-GettingStarted-Guide outlines strict requirements for Apple-based identity and messaging integrations:

    • Apple mandates human support availability and explicit disclosure for automated agents.
    • Message routing must use Intent ID and Group ID, which may not be configured correctly in your current setup.
    • Apple prohibits unsolicited messages, which could interfere with invitation-based flows.

    2. Dataverse Identity Mapping

    From the Dynamics community, a similar issue was resolved by:

    • Ensuring the adx_identity_username field in the Dataverse Contact table is correctly populated with the Apple object ID.
    • Creating a record in the External Identity table with:
      • adx_username = Apple object ID
      • adx_identityprovidername = Apple issuer URL
      • adx_contactid = matched contact ID
    • Setting adx_identity_logonenabled = true and generating a adx_identity_securitystamp if missing.

    This mapping ensures that Power Pages can recognize the identity returned by Apple and link it to a valid contact.

    3. Invitation Flow Conflicts

    If you're using a model-driven app to send invitations, and registration is disabled in Power Pages, the identity provider may not be able to complete the handshake. You should:

    • Confirm that registration is disabled in Power Pages Identity Provider settings.
    • Ensure the Apple ID token includes all required claims (e.g., email, name, sub) and that your Azure AD B2C or custom policy can parse them.

    ✅ Recommended Steps to Resolve

    1. Verify Identity Provider Configuration

      • Ensure the issuer URL for Apple is correctly set in Power Pages.
      • Confirm that the authority URL is not mistakenly used as the identity provider name.

    2. Check Dataverse Contact Mapping

      • Use a backend function (e.g., Azure Function App) to search for the Apple object ID in adx_identity_username.
      • If not found, match by name/email and create the mapping manually.

    3. Enable Logging and Claims Inspection

      • Use browser dev tools or Azure AD B2C logs to inspect the token returned by Apple.
      • Confirm that the token includes all required claims and that Power Pages is configured to accept them.

    4. Test Without Invitation Flow

      • Try a direct login flow without using the model-driven app invitation to isolate the issue.
    🏷️ Tag me if you have any further questions or if the issue persists. ✅ Click "Accept as Solution" if my post helped resolve your issue—it helps others facing similar problems. ❤️ Give it a Like if you found the approach useful in any way.

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