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Power Platform Community / Forums / Copilot Studio / Strange error when try...
Copilot Studio
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Strange error when trying to configure MCP server in Copilot Studio

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I had been working with Copilot Studio for a while and testing a custom MCP server that I created. Everything was working fine till this morning. But suddenly, out of nowhere, whenever I try to create a new agent with my MCP server (to test new tools), it just fails to create the connection. At first I thought it may have something to do with me adding authentication layer to my MCP server but after reverting back to the initial state (without authentication), it still doesn't work. The error is the same one:
 
Something went wrong. Please try again.A custom connector with display name 'MCP-Server-DBQA' already exists in the environment. It may have been created by another user or may not be visible to you. Please specify a different name.
 
My MCP server is definitely working fine since I have tested it with Postman> Also, my first test agent that I created using the MCP endpoint is working fine. But, for some weird reason, any new agent I am trying to create with my MCP server just comes back with the above error. I got some feedback from various chatbots that I should try deleting ghost connections and custom connectors but that didn't help. Honestly, I can't even delete those connections from Power Apps since those throw their own errors that don't make any sense.
 
Has anyone faced this issue? Can someone provide some insight to the above?
 
Much appreciated! 
I have the same question (0)
  • CU18091949-0 Profile Picture
    2 on at
    I have the same issue in 3 different tenants. It does not matter if you enter a fake or propper MCP server address. 
  • JH-17041549-0 Profile Picture
    6 on at
    You are definitely not the only facing this - I am too.
     
    See also:
     
    I have a ticket open with Microsoft who have escalated to the "PowerPlatform Custom Connectors Team", so they are aware.
  • Nanit Khanna Profile Picture
    11 on at

    Hi,

    This one actually looks confusing at first, but the error message is giving a pretty strong hint about what’s going wrong. The issue isn’t really with your MCP server itself (since you’ve already validated it through Postman and an existing agent is still working), it’s more about how Copilot Studio and the underlying Power Platform environment handle custom connectors.

    When you connect an MCP server in Copilot Studio, it automatically creates a custom connector behind the scenes in the environment. That connector is identified by its display name, and the platform requires that name to be unique within the environment. The error you’re seeing is basically saying: a connector with the name “MCP-Server-DBQA” already exists, but for some reason, it’s either not visible to you properly or stuck in a broken/partial state.
    This usually happens in a few scenarios that are not very obvious:

    • A connector was created earlier (maybe during your first agent setup) and is still present, even if you don’t see it clearly in the UI

    • The connector exists but is owned by another user or tied to a different solution context

    • A failed or partial creation attempt left behind a “ghost” connector that blocks reuse of the same name

    • Deletion attempts fail silently or throw unrelated errors, leaving the connector in an inconsistent state

    That’s why your first agent still works (it’s using the already-created connector), but any new attempt fails because Copilot Studio tries to create another connector with the same name and gets blocked.

    A few practical ways people usually work around or resolve this:

    • The quickest workaround is simply to use a different connector name when creating the MCP connection (even adding a suffix like “-v2” or a timestamp often works immediately)

    • Go into Power Apps → Custom Connectors and search carefully (including different solutions or “All” view) to see if the connector exists under that name

    • If you find it but can’t delete it, try removing it from the solution it belongs to first, then delete it from the environment level

    • Check if multiple environments are involved (sometimes the connector exists in the same environment but under a different visibility scope)

    • If deletion keeps failing with unclear errors, it’s often an environment-level inconsistency, and at that point raising a Microsoft support ticket is usually the only clean fix

    The important thing to keep in mind is that this is not related to your MCP server logic or authentication changes. It’s a naming and environment state issue with how custom connectors are managed internally in the Power Platform. Once the naming conflict is avoided or the stale connector is cleaned up, the setup typically starts working again without any changes to your server.

     


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