Agent bot error code

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Posted on by BK-04080815-0

I keep getting this error on my agent in Copilot. The 365 version works but the chat bot version doesn't

Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1-3YBepB9fTLN1ArMsUieooHv1sjwj3lv02bBCJH4B1te91vBloZySctsvYort86RA5wQDw2YcHEUMM0w8EE2ZNg9W_E_t40XgfzRBWuNlqNoJuC3tjcFQTyps2gDUXXz. Time (UTC): 8/4/2025 8:11:55 AM.

Any ideas?

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Michael E. Gernaey 47,125 Super User 2025 Season 2 on at

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Agent bot error code

Hi @BK-04080815-0

Please provide more information. We are not Microsoft and those codes don't mean anything to us as we couldn't look them up if we really wanted too

Please share your agent,

share the Flow that is being triggered (if any) and the Run so we can see what its doing.

I also do not understand what does "Works in 365 version but in Coplilot" there is no Copilot anything its either in the Copilot Studio, or M365/Teams or some other side/service

Can you please share some pictures etc.

Thanks!!

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