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Power Platform Community / Forums / Power Automate - Power Automate Mobile App / Uploading PDF Files
Power Automate - Power Automate Mobile App
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Uploading PDF Files

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Posted on by TM-26080728-0 22
Hello,
 
I'm using a "Manually trigger a flow action" to start a new flow which uses the file field in the trigger conditions to give the user the possibility to upload a file.
 
If I use the Pick File action and select a PDF-File for example from a OneDrive Folder, nothing happens. The wheel is turning and turning, but the upload itself is not successful.
 
If I do the same starting the flow in the browser everything works fine, so the problem seems to be the Mobile app.
 
Has anyone heard of that? Is there a solution for this problem?
 
Thanks and regards
Thomas
 
 
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  • developerAJ Profile Picture
    developerAJ 4,611 on at
    Uploading PDF Files
    I tried with multiple files from both web and mobile apps, and it works fine for me. This might be user-specific or tenant-specific. Can you try with another user account and see if the issue persists? If it fails for them as well, the only way forward is to log a support ticket with Microsoft.
     

    If this solution helped you resolve your issue, kindly mark it as accepted — it makes it easier for others to find and also closes the discussion. If you found it useful, a Like ❤️ would be greatly appreciated!

    🤝 Let’s connect on LinkedIn || 📘 Explore more on my articles

  • developerAJ Profile Picture
    developerAJ 4,611 on at
    Uploading PDF Files

    Please let us know if the issue still exists. If it has been resolved, kindly close the thread by accepting the solution

     

    If this solution helped you resolve your issue, kindly mark it as accepted — it makes it easier for others to find and also closes the discussion. If you found it useful, a Like ❤️ would be greatly appreciated!

    🤝 Let’s connect on LinkedIn || 📘 Explore more on my articles

  • Suggested answer
    TM-26080728-0 Profile Picture
    TM-26080728-0 22 on at
    Uploading PDF Files
    The problem is still existing and in the meantime I opened a support ticket with Microsoft.
     
    Tests with several colleagues have shown that the issue in the app is
    • independent of the used mobile device
    • independent of the model of the mobile device
    • independent of the iOS or iPadOS Version of the mobile device
    • independent of where the file you want to upload is located (local, cloud,…)
    • independent of the type of the file you want to upload (not only PDFs are relevant!)
    • independent of the size of the file you want to upload.
    But the problem appeared in our tests every time we used a file which had a space in the file name – such like “AAA BBB.pdf”. If you replace the space with an underscore or something else the app works fine.
     
    In my opinion there a two workarounds: 
    - Use the flow in the browser where the upload of the same file ist no problem
    - If you want to use the flow in the app nevertheless: delete or replace the space in the file name
     
  • developerAJ Profile Picture
    developerAJ 4,611 on at
    Uploading PDF Files
    "We used a file that had a space in the file name" — that’s interesting. I think it worked for me because my file didn’t have any spaces. Thanks for identifying and explaining the issue; this will definitely help others if they encounter a similar problem in the future.

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