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Power Up Program - Social Board
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Issue Claiming Power Apps Voucher Since Day One of Congratulations Message

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Hello Power Apps Community,

 

I’ve been experiencing an issue with claiming my voucher ever since I received the initial congratulations message. Despite multiple attempts, I have been unable to redeem or access the voucher, and the problem has persisted from day one.

 

Has anyone else encountered this issue, or is there a known fix or support channel I can reach out to for help? I would appreciate any guidance or assistance in resolving this.

 

Thank you!

  • w.p Profile Picture
    4,593 on at
    Issue Claiming Power Apps Voucher Since Day One of Congratulations Message
  • Suggested answer
    Robu1 Profile Picture
    1,256 Super User 2025 Season 1 on at
    Issue Claiming Power Apps Voucher Since Day One of Congratulations Message
     

    Hi 

     

    Thank you for choosing Microsoft Community.

     

    If you've been experiencing issues since receiving the congratulations message, there could be a few reasons behind it. 

     

    One common issue is that the voucher might not be properly linked to your account. Some users have reported similar problems when trying to claim vouchers for Microsoft Power Platform Virtual Training 

    You might want to check whether the voucher is associated with the correct account you registered with. 

     

    Additionally, clearing your browser cache, deleting cookies, or trying an incognito/private browsing session could help resolve the issue

     

    If the problem persists, Microsoft recommends capturing a step-by-step screenshot using the Problem Steps Recorder (PSR) and reaching out to their support team for troubleshooting

     

    Here is the support contact:

     

    https://www.microsoft.com/en-gb/power-platform/products/power-apps/support 

     

    If this resolves your issue, kindly mark as resolved to help others find it.

     

    Happy to help

     

    Robu1

    SuperUser|Moderator

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