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Hello,
I'm experiencing an issue with my agent in Copilot Studio. It used to work fine, but suddenly the agent stopped entering the topic that uses Conversational Boosting. When I enable Track between topics, I can see that the conversation never reaches this topic at all.
Context:
The bot is not using English as the language.
The entire flow is built using a customized generative node.
Orchestration was previously turned off, but now the toggle for it has disappeared from the UI.
A Knowledge base is connected to a SharePoint document library.
The agent is published and used in Microsoft Teams.
Everything worked as expected until recently.
Using generative AI to select topics / actions is only available for agents using English. Please remove all non-English languages from your agent.
This message never appeared before, and the functionality was working. Could someone please clarify:
What could have triggered this error?
Is this related to a recent Copilot Studio update?
Is there any workaround or a way to enable the generative node for non-English agents (even temporarily)?
Is it possible to restore the Conversational Boosting functionality without switching the bot to English?
Thank you in advance for your help!
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