Power Platform Community Forum Thread Details

Hi there,

I followed this guide to connect Microsoft Outlook to my Sandboxed model-driven Power App in a test environment. I found it very helpful in providing exact steps needed:

https://www.youtube.com/watch?v=zsEmnawBjkg

The solution appears to be very good and just what we need to give Outlook integration for our app.

However, I connected this test environment app to my live mailbox for testing which I now realise was a mistake.

I have attempted to revert all settings changed when deploying from the test environment and reapplied from the production environment app. I have also removed the dynamics app within Outlook. However, When I attempt to re-add the Dynamics 365 App for Outlook from within my production environment's settings, I receive the "Your mailbox is now connected to Dynamics 365" email, but the dynamics app is not pushed to Outlook.

Does anybody know if it is possible to remove my mailbox from synchronising with dynamics on the test environment app in favour of the production environment app?

Thanks in advance.

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General Questions