Training Videos not loading

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Posted on by CU05112208-1

Power up training videos aren't loading. The window where the videos are has a box that says please sign in, after clicking that a popup appears that shows me as being signed in but then the video still doesn't load.

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MS.Ragavendar 4,363 Super User 2025 Season 2 on at

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Training Videos not loading

@CU05112208-1,

Clear the cache, try in incognito mode if that doesn't work.

kindly drop a note to powerup-support@microsoft.com , they can assist on you further.

✅ Please click Accept as solution if my post helped you solve your issue and help others who will face the similar issue in future.

❤️ Please consider giving it a Like, If the approach was useful in other ways.

🏷️ Please tag me @MS.Ragavendar if you still have any queries related to the solution or issue persists.

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Ahsan A 7 on at

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Training Videos not loading

I was initially logged in using an incognito window and experienced the same issue. Then I tried logging in through a regular browser window (not incognito), and the videos loaded properly. That resolved the problem for me.

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