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Power Platform Community / Forums / Power Apps / Cannot save custom con...
Power Apps
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Cannot save custom connector: Encountered internal server error

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Hi all!

 

For a project we need to create a custom connector but are facing an issue. We cannot seem to save the connector in a solution

Issue:

Every time I try to create a Custom Connector inside a Solution, I get the following error:

 

"Encountered internal server error from the CRM instance. The correlation Id is 'fc5f9f2f-c05f-4bcc-8587-fafc174d280d'."


On the second attempt it says:

 

"A custom connector with display name 'az-func-crm' already exists in the environment. It may have been created by another user or may not be visible to you. Please specify a different name."

 

However the connector is nowhere to be found... not in any solution, not in the Custom Connectors overview, and not via pac connector list.

 

What I tried:


  • Creating a connector outside a solution (via the top-level Custom Connectors menu) works fine. (but we need to deploy it with alm and environment vars)

  • The issue occurs in every solution, including newly created ones with the default publisher

  • Granting myself System Administrator role made no difference

  • DLP policy has been reviewed and ruled out (wildcard Ignore rule is correctly configured, and the full host URL was whitelisted)

  • Querying the connector and msdyn_connector Dataverse tables shows no relevant records. So no clue why it says that they already exists


  •  

Any help appreciated!

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I have the same question (0)
  • Vish WR Profile Picture
    1,183 on at
     

    This could be a backend glitch. Your first attempt to create the custom connector is partially successful: something gets created behind the scenes, but it fails before it appears in the UI. That’s why you can’t find it in solutions, the connector list, or Dataverse. When you try again with the same name, the system thinks it already exists and blocks it.

     
    Have you tried creating with a different name? If yes, does it give the same error?
     
    Vishnu WR
     
    Please âœ… Does this answer your question if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider answering Yes to Was this reply helpful? or give it a Like â™¥

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