Agent Not Reflecting Updates In MS Teams

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Posted on by ES-14112111-0

Hi everyone,

I’m running into an issue with my agent. When I make changes and test them using the “Test your agent” chat, everything works as expected. However, after publishing the agent and updating it in MS Teams, it still behaves like an older version even when I send the same message I used in the test chat.

Some of these changes were made over two days ago, and I’ve re-published and updated the agent in Teams multiple times since. I also tried clearing the Teams cache, but the problem persists.

Has anyone experienced this or know a solution?

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Romain The Low-Code... 1,532 Super User 2025 Season 2 on at

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Agent Not Reflecting Updates In MS Teams

yes it's a common problem to have random update on agent.

Temporary give the share link to the user , it will open the install windows and propose "update" instead of the "install buton" they had at the first time.

in a near futur you will have an option to force update :) (ATM in test early access preview)

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S-Venkadesh 782 Moderator on at

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Agent Not Reflecting Updates In MS Teams

Hi @ES-14112111-0,

yes, it's a common issue as @Romain The Low-Code Bearded Bear mentioned.

Additional suggestions:

Try sending “Start Over” a couple of times.

Ensure your custom topic is configured with either:

End current topic, or End all topics

This ensures the conversation restarts with the latest logic and avoids old topic context interfering.

I hope this information helps! If it does, please consider giving a 👍.
Best regards,
S-Venkadesh

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